Halton Regional Police warn of aggressive and unsolicited marketing scam

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Halton Regional Police Service have received multiple calls regarding a female who claims to be calling from the local municipality and demanding appointments to attend residences in order to complete gas line or water pipe inspections.  To date calls have been reported in the City of Burlington and in the Towns of Oakville and Milton.

In some instances, unknown males have also attended citizen’s doors demanding entry into their homes, to conduct pipe inspections or energy audits.

Unless an emergency exists, Town and City employees within the region will not be going door-to-door demanding entry into your home. Other utility providers will also not be attending unannounced unless in an emergency situation.  

Residents of Halton Region are reminded to be vigilant and attentive regarding any companies who wish to contact them either in person or by telephone. All utility companies will send correspondence or book an appointment prior to accessing your home to complete their work.  

Residents should ask questions, review and receive a written contract for products and services and only deal with reputable companies they have sought out themselves.  Residents are encouraged to identify the individual soliciting their business, ask for photo identification and obtain their name and the company they claim to represent.  

Do not let these individuals in your home unless you are certain they represent a reputable utility company.  If you wish to verify their information, have them wait outside while you contact the company they are allegedly representing.  Alternatively, residents may also ask the person to leave their contact information, allowing you as a homeowner additional time to verify their credentials and the validity of their visit.  

Do not show these individuals copies of your bills or any financial statements and do not give cash to door-to-door people who are offering a service or demanding payment.  Never share your personal information, such as date of birth, banking information, credit card information or Social Insurance number to a door-to-door salesman.     

Again, take your time to be sure you know you are dealing with a reputable service company.  Look up the company name of the utility service provider from the telephone book or on-line.  Do not simply take the number provided to you by the individual attempting solicit business, as it may not be a legitimate number.  

Be cautious of people who demand immediate and up-front payment for services.  Do not sign any contracts unless you have verified the information and read the fine print.  

The Halton Regional Police Service is aware of these calls and has liaised with the local municipalities and utility providers, as well as Consumer Protection Ontario who investigate these types of aggressive marketing scams.

Any information regarding pertaining to this Marketing Scam may be reported to Detective Constable Derek Gray at 3 District Criminal Investigations Bureau – Elder Abuse and Frauds Tel: 905-825-4747 ext: 2344  

Tips may also be submitted to Crime Stoppers “See something, Hear something, Say something” at 1-800-222-8477 (TIPS), through the website at www.haltoncrimestoppers.ca; or by texting “Tip201” with your message to 274637 (crimes).