St. Thomas Police responded to three separate complaints about aggressive door to door salespeople last evening on the north side of the city. Officers searched the Confederation Drive area and located salespeople going door to door from a company called “Home Water” services. The individuals were stopped and warned about their tactics.
Door to door sales are not illegal however aggressive tactics, overpriced contracts and hidden service charges are frequently reported to police by residents. Often times it is a case of buyer beware. If you have been pressured into a purchase that you are unsure of, visit this link to learn about options under the Consumer Protection Act www.ontario.ca/consumers/door-door-sales-and-home-service-contracts.
BY LAW YOU HAVE TEN DAYS TO CANCEL ANY CONTRACT FOR ANY REASON AND TWENTY DAYS FOR WATER HEATERS
In the meantime please remember. Never let unsolicited, unknown sales people inside your house no matter what reason they give you. These sales people often use excuses like they need to check your equipment, read your utility bills or scare you into thinking there is some kind of contamination of water in the area.
If the sales people are rude and aggressive, ask them to leave your property and close your door. If the person does not leave, call the police.
If you are in need of a furnace, water heater, or any other large appliance…..please call a trusted dealer.